Questions, answered

Every format and size is listed on the shop at its live price, and every price includes free standard UK delivery. The watermarked preview of your horse is free.

Type your horse's name, breed and yard: we set it in type and show you the layout as you type. No photo needed. When you order, the design is rendered at full print resolution and made to order.

Upload a photo of your horse, pick one of five styles (oil, watercolour, charcoal, pop art or impressionist) and an AI image model restyles it. Verify your email for three successful previews per day on this website. Each is watermarked and saved for 30 days. When you order, we use the exact selected artwork without the watermark, at an eligible print size or as a digital download.

Yes. We use the exact artwork you select, without the watermark. Your chosen product may crop the edges as shown in its preview; a digital download contains the complete artwork.

A clear, well-lit photo with the horse as the subject: side-on in the field, head over the stable door, or ridden.

Made to order, then delivered: standard UK delivery is free and takes 4 to 9 working days. Priority delivery is offered at checkout.

Uploads are used only to produce your preview and your print. Unpurchased uploads are deleted automatically after 30 days. Watermarked previews are saved for 30 days. We never use your photos for anything else.

If your order arrives damaged or wrong, we reprint or refund: photos within 30 days to hello@stableandhoof.com. Because personalised items are made to your specification, the usual 14-day cancellation right doesn't apply once production starts (Consumer Contracts Regulations 2013, reg 28(1)(b)).